In the fast-changing world of accountancy, firms are constantly seeking smarter ways to keep up with evolving legislation and rising client expectations. Moore Thompson Chartered Accountants identified MyWorkpapers as a key solution in their journey toward a more efficient and modern way of working.
The firm sought a solution to standardise their operations, provide a structured working environment for their dispersed team and meet the demands of clients in a timely manner. This case study explores how Moore Thompson used MyWorkPapers to enhance productivity, standardise workflows, and deliver superior client services.
Challenges faced by Moore Thompson
Moore Thompson encountered several challenges: a growing number of employees across different offices, the need for workflow standardisation, and increasing client expectations for timely services. Traditional methods were becoming stretch, as were profit margins!
The firm explored various software solutions, finding MyWorkPaper’s to be uniquely aligned with the firm’s goals. Its user-friendly interface stood out against alternatives, marking the start of a transformative journey for Moore Thompson.
Benefits of using MyWorkPapers
MyWorkPapers brought multiple benefits to Moore Thompson. Its standout feature being its roll forward function, allowing staff to carry forward aspects year after year, saving significant time.
The software’s structured review process enables managers to support their team by collaborating on the same file simultaneously addressing any questions from team members quickly, contrasting sharply with the paper file process. This, along with other features provided by the platform results in the firm reporting a time saving of between half an hour to an hour per job.
The impact, less time spend on jobs which enables the practice to spend more time on clients and advisory services, enhancing client satisfaction and strengthening its market position.
Impact on staff and workflow
MyWorkPapers profoundly impacted Moore Thompson’s workflow, enhancing collaboration and standardising processes across offices. Staff appreciated MyWorkPapers’ ease of use, leading to a more productive workforce.
When asked would he recommend MyWorkPapers to other practices, Matt Storey said:
“MyWorkPapers is quite vibrant, easy to see, easy to work with and the efficiencies it brings is going to be a major factor for someone wanting to take this on. The staff really like it and are really comfortable with it”.
Why Moore Thompson recommend MyWorkPapers
Moore Thompson has had a positive experience with MyWorkPapers, leading them to recommend the software to other accounting practices. It has enhanced operations, boosted efficiencies, and increased client satisfaction. As Moore Thompson continues to utilise MyWorkPapers, they expect ongoing growth and success, reinforcing their leadership in the accounting sector. With MyWorkPaper’s, Moore Thompson is poised to maintain excellence in service and innovation.
Watch the case study below to find out how MyWorkpapers can revolutionise your business!
